If you accidentally press the SOS button, it will connect you to Tunstall’s 24/7 Customer Care Centre or to your nominated emergency contacts depending on your preferred monitoring option. Simply inform the operator of the accidental press, and they will ensure everything is alright before disconnecting.
Personal Alarm Watch
The Tunstall Gem5® personal alarm watch is the latest innovation in personal safety technology. As the modern world continues to evolve, the need for immediate, reliable access to emergency assistance becomes paramount. This device isn’t just a timepiece; it’s a lifeline.
Crafted meticulously for seniors, individuals living with a disability, and dedicated caregivers, the Tunstall Gem5 marries state-of-the-art features with an intuitive, user-centric design. Every element is tailored to ensure that with just a press of a button, users are connected to the assistance they require, regardless of their location or activity. Beyond its primary function, the watch also promotes independence and confidence, allowing wearers to navigate their daily lives with the assurance that they’re never truly alone.
Range of Features of Tunstall’s Personal Alarm Watch
GPS location
In today's expansive world, the Tunstall Gem5 ensures you're never lost. Its advanced GPS technology accurately pinpoints the wearer's location, guaranteeing timely and precise assistance whenever required.
Easy to use SOS button
Central to the Tunstall Gem5 is its intuitively designed SOS button. In moments of need, a single press swiftly connects users to Tunstall’s 24/7 Customer Care Centre. This feature ensures that, regardless of one's location, immediate assistance is always a button away.
Two-way Calling
Effective communication can be a lifesaver during emergencies. The personal alarm watch facilitates two-way calling, allowing users to both reach out for help and receive crucial instructions or reassurances from the care centre.
Automatic Fall Detection
Falls can pose a significant risk, especially to seniors. The Tunstall Gem5 is equipped with an optional automatic fall detection system. This proactive falls detection feature senses sudden movements, sending an alert to the care centre even if the wearer can't manually activate the SOS button.
Alarm Clock
Beyond its primary safety functionalities, the Tunstall Gem5 serves as a daily companion. Its integrated alarm clock can be set for various reminders, ensuring users stay on top of their daily routines.
Low Battery Alarm
Continuity is key for safety devices. The Tunstall Gem5's low battery alarm ensures users are prompted to recharge their personal alarm watch, guaranteeing uninterrupted protection.
Heart Rate Monitor
Health is at the forefront of the Tunstall Gem5's design. The personal alarm watch’s heart rate monitor diligently tracks the wearer's pulse, offering insights that can be vital in certain health situations.
Find Me
The 'Find Me' feature of the personal alarm watch is a boon for those moments when the watch might be misplaced. With this feature, locating the Tunstall Gem5 becomes a breeze.
Water Resistance (IP67 Rating)
The great outdoors can be unpredictable, and so can household accidents. With its IP67 rating, the Tunstall Gem5 is designed to withstand immersion in water for up to 30 minutes at a depth of 1 metre.
Step Counting
The Tunstall Gem5 isn't just about safety; it's about promoting a healthy lifestyle. The step counting feature encourages users to stay active, tracking their daily movements and promoting physical well-being.
Device Feedback by Voice Prompts and Vibration
User experience is at the forefront of the Tunstall Gem5's design. To ensure users are always aware of the device's status and alerts, the personal alarm watch provides feedback through voice prompts and vibrations. Whether it's confirming an SOS alert or notifying about a low battery, the combination of voice and tactile feedback ensures that users are always in the know.
USB-powered Charging Dock
The Tunstall Gem5 comes with a user-friendly USB-powered charging dock. This ensures that the device is always charged, ready for use, and within arm's reach.
Here's How It Works
1. Activation
Setting up the Tunstall Gem5 personal alarm watch is straightforward. Once charged using the USB-powered dock, users can easily activate the device, connecting it to the 4G mobile network
2. Emergency Response
In an emergency situation, pressing the SOS button on the Tunstall Gem5 personal alarm watch establishes an immediate connection to Tunstall’s 24/7 Customer Care Centre. The trained professionals at the centre assess the situation, using the two-way calling feature to communicate with the wearer and gather more details.
3.Location Tracking
Upon receiving an alert, the centre uses the GPS feature of the personal alarm watch to determine the exact location of the wearer. This ensures that assistance, whether it’s from our Customer Care Centre or designated contacts, reaches the wearer promptly.
4.Health Monitoring
The heart rate monitor continuously tracks the wearer’s pulse, providing valuable data in real-time. This can be especially crucial if the wearer experiences a medical event, as the care centre can relay this information to medical responders.
5.Daily Activity Insights and Fitness Tracking
Beyond emergencies, the step-counting feature of the Tunstall Gem5 offers insights into the wearer’s daily activities. This promotes an active lifestyle and can be a motivational tool for users to achieve their daily step goals.
Advantages of Wearing a Personal Alarm Watch
Empowerment and Independence
For seniors and people living with a disability, the Tunstall Gem5 is more than just a personal alarm watch; it’s a tool that empowers them to live independently. They can confidently go about their daily routines, explore new places, and engage in activities they love, knowing they have a safety net.
Prompt Medical Assistance
With features like fall detection, two-way communication, and heart rate monitoring, the Tunstall Gem5 ensures that wearers receive prompt medical attention when needed. This can be crucial in reducing the severity of injuries or medical complications.
Stay Active and Healthy
The personal alarm watch isn’t just about safety; it’s also about promoting a healthy lifestyle. With the step counting feature, users are encouraged to stay active, and the heart rate monitor provides insights into their cardiovascular health.
Unparalleled Peace of Mind
One of the most significant benefits of the Tunstall Gem5 is the peace of mind it offers. Knowing that professional assistance is just a button press away provides reassurance not only to the wearer but also to their loved ones and caregivers.
Who is our Personal Alarm Watch For?
The Tunstall Gem5 Personal Alarm Watch is designed to cater to a wide range of individuals, ensuring safety, independence, and peace of mind. Here’s a look at who can benefit the most from this innovative medical alert device:
Seniors
For older adults, especially those living alone, the mobile alarm watch offers an added layer of protection, ensuring they can continue to live independently with the assurance that help is always within reach.
People Living With A Disability
This personal alarm watch provides a safety net for those with mobility or balance challenges, allowing them to navigate their daily lives with confidence.
Retirement Villages
For communities that house seniors or individuals with health concerns, our personal alarm watch serves as a valuable tool to ensure the well-being and safety of their residents.
Carers
For those responsible for the well-being of others, the personal alarm watch provides peace of mind, knowing that their loved ones or clients have a direct line to assistance if needed.
Individuals with Chronic Conditions
For those managing conditions that might affect balance or mobility, the personal alarm watch serves as a constant companion, ready to assist at a moment’s notice.
Active Adults Seeking Safety
Even for those without specific health concerns, the Tunstall Gem5 offers a safety net for activities like hiking, jogging, or traveling, ensuring they’re always connected to help if needed.
How much is our personal alarm watch?
Getting the Tunstall Gem5 SOS Watch is a straightforward choice for enhancing senior safety and independence. With flexible options tailored to your preferences, you can select the service that aligns with your desired level of care and budget:
Your peace of mind - your way
Connected Care Monitoring Support – PAYG
24/7 Monitoring service delivered by Tunstall Healthcare.
$399
24/7 Monitoring just $31.30/month
Free shipping
Monitored by Loved Ones – pay upfront
Alarm will auto-dial to preselected contacts.
$399
No ongoing costs – includes 12 months’ SIM service.
Free shipping
Best Alarms in Australia and New Zealand
Tunstall Gem4®
This 4G personal alarm pendant can allow the user to call for assistance when out and about. This makes it the best personal alarm for seniors who want to continue to live safely and independently in the community.
The Tunstall Gem4 is an intelligent personal alarm pendant, which includes GPS location and optional fall detection. This ensures the right help can reach the user whenever they need it.
Best for:
When out and about
Key Features:
- 4G connectivity for reliable communication without a landline.
- Water-resistant pendant for use inside or outside the home.
- 24/7 monitoring, always ready to assist in emergencies.
- Easy to install and place anywhere in the home
- Compatible with additional safety devices like fall detectors and smoke alarms.
Tunstall Gem5
The Tunstall Gem5 is a wearable mobile personal alarm and smart watch, designed to help the user raise a call for assistance when out and about.
It reduces the risk to an individual by quickly connecting them to Tunstall’s 24/7 Customer Care Centre and identifying their location so that assistance can reach them.
Key Features:
- Supports various 4G bands
- Sends SOS alarm in real-time
- Automatic fall detection alert
- Local alert to user when device battery is low
- Set local alarms for the user
Achieve Peace of Mind with Tunstall’s Fall Alarm Watch
In a world filled with uncertainties and rapid changes, peace of mind can often feel elusive. Yet, with the right tools and support, it’s entirely attainable. The Tunstall Gem5 personal alarm watch stands as a testament to this truth.
Immediate Assistance: One of the most significant sources of anxiety, especially for seniors and those living with a disability, is the fear of facing emergencies alone. The Tunstall Gem5 ensures that this is never the case. With its easy-to-access SOS button, users are instantly connected to Tunstall’s 24/7 Customer Care Centre, ensuring that professional assistance is always within reach.
Empowerment Through Independence
The ability to live independently, to go about daily routines without constant supervision, is liberating. The Tunstall Gem5 personal alarm watch supports this independence, allowing wearers to live their lives on their terms, with the confidence that help is just a button press away.
Safety Beyond Boundaries
Whether you’re at home, taking a stroll in the park, or exploring a new city, the Tunstall Gem5’s GPS location feature ensures you’re always findable. This extends the safety net beyond the confines of one’s home, offering protection wherever life takes you.
Holistic Health Monitoring
Beyond its emergency response capabilities, the Tunstall Gem5 also promotes overall well-being. Features like the heart rate monitor provide insights into one’s health, encouraging proactive care and timely interventions.
Reliability You Can Trust
With its water-resistant design, long battery life, and robust build, the Tunstall Gem5 is designed for longevity and reliability. Users can trust in its performance, day in and day out.
In essence, the Tunstall Gem5 personal alarm watch isn’t just a device; it’s a companion. It offers the assurance that no matter what life throws your way, you’re equipped to handle it with confidence and grace. Embrace a life of freedom, safety, and peace of mind with the Tunstall Gem5.
How do Tunstall’s Personal Alarms work?
Every Tunstall personal alarm is supported by our 24/7 monitoring service. This means that qualified Care Consultants are available whenever needed, to arrange the best possible assistance as quickly as possible.
With 24/7 assistance available, our personal alarms provide elderly people the care and assistance they require while still giving them the confidence and independence to live life to the full in a place of their choice.
How does the Fall Detection feature work in Tunstall’s Alarms?
If enabled, the fall detection features in Tunstall’s personal safety pendants can be life-saving. The fall detection feature is triggered if the user experiences a fall or loses their balance, measured by an in-built accelerometer. This can automatically trigger an alert when it detects that the wearer has experienced a fall. This alert will go directly to our Customer Care team which you can talk to at any time of the day. They can call for the appropriate help to assist you in emergencies. Learn more about our fall detection devices here.
How do emergency services know where to find you?
Tunstall mobile personal alarms with fall detection are equipped with GPS so emergency responders can accurately locate the wearer anytime. There are also fall detectors that are connected to your in-home personal alarm so emergency services can go directly to your listed address.
Important: Fall Detection Limitations
Fall detection technology cannot detect all types of falls, including:
- Soft falls or gradual descents
- Falls against walls or furniture
- Slow slumping or sliding
- Some dangerous falls may still go undetected
Fall detection is an additional layer of protection, not a replacement for manual activation.
Connected Care Monitoring vs Monitored by Loved Ones
MONITORED:
- 24/7 monitoring - Send an alert and get assistance at any time of the day, wherever you are
- Calls a dedicated Customer Care Centre who will assist you - avoids you having to call 000 or family
- Great for independent living - get assistance as soon as possible even without family or friends nearby
- Easy to set up - installs in minutes using existing phone/internet connection
MONITORED BY LOVED ONES:
- Auto-dial feature - Automatically dial preselected contacts with the press of a button, or when a fall is detected.
- Personalised support - Get assistance from people you are comfortable with, such as family and friends.
- Flexible contact list - Choose who you want to be contacted in an emergency, and easily update your contact list as needed.
- Peace of mind - Feel secure knowing that your loved ones will be alerted and can provide assistance in case of an emergency.
See How A Personal Alarm Can Help You Worry No More
What people are saying about Tunstall’s Personal Alarms
4.8/5
Rated 4.8 / 5 stars from 146 reviews
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
What people are saying about Tunstall’s Personal Alarms
“I always find whoever answers the phone to be polite and caring, the person answering always asks “How can I help you?” then they will have a talk with you, and always thank you for calling, they are a great team.”
Ms C.
QLD
“I’m 82 years old, living alone, and wearing my pendant reassures me, knowing that Tunstall Care Consultants are always on call, available to help me. Many thanks to you all.”
Mrs K
QLD
“They have provided a fantastic service and respond quickly when contacted. I cannot recommend this service highly enough.”
Mrs W.
TAS
“Gives a good feeling of safety, knowing at the press of a button assistance is available.”
Mrs G.
VIC
4.8/5
Rated 4.8 / 5 stars from 146 reviews
NDIS Funded Personal Alarms
As a registered NDIS provider, Tunstall regularly works with clients and care providers to help provide personal alarm packages and our 24/7 monitoring service. Our commitment to supporting the safety, independence and confidence of our clients in Australia, New Zealand and around the world is second to none.
For more information about NDIS funded personal alarms, you can visit our NDIS page or contact our team to discuss your eligibility and circumstances.
DVA Funded Personal Alarm Watch
Tunstall proudly stands as an approved Personal Response Systems (PRS) supplier to the Department of Veterans Affairs’ (DVA). Through the Rehabilitation and Appliances Program (RAP), we offer tailored aids and appliances based on the unique clinical needs of individual veterans.Veteran community members, including Gold Card holders and White Card holders (for DVA-accepted service-related conditions), can access our top-tier personal response systems. Eligible DVA card holders can benefit from a range of sensor devices, such as automatic fall detectors and medical alert pendants designed for veterans with hearing or sight impairments. For more information or to discuss eligibility and specific needs, please contact our team directly.
Personal Alert AssistanceSA Funded Personal Alarm Watch
The Personal Alert AssistanceSA initiative stands as a beacon of commitment by the South Australian government to ensure the safety and well-being of its senior residents. This program is designed to provide assistance to those in need, especially the elderly that are at high risk of falls or facing significant medical challenges. As a key collaborator with Personal Alert AssistanceSA, Tunstall Healthcare is honoured to align our offerings with this state-driven vision. This partnership ensures that more South Australians can access life-enhancing devices, fostering a sense of security and independence in their daily lives.
Frequently Asked Questions
What is a Personal Alarm Watch?
A personal alarm watch, like the Tunstall Gem5, is a wearable device designed to provide users with immediate access to assistance in emergencies. Beyond just telling time, it integrates various safety and health features to ensure the wearer’s well-being.
How does the Personal Alarm Watch work?
The Tunstall Gem5 personal alarm watch connects users to Tunstall’s 24/7 Customer Care Centre at the press of the SOS button. With integrated features like GPS location tracking and two-way communication, it ensures timely and effective assistance during emergencies.
Who can benefit from the Personal Alarm Watch?
The Tunstall Gem5 is designed for a wide range of users, including seniors, people living with a disability, caregivers, outdoor enthusiasts, and anyone seeking an added layer of safety and peace of mind in their daily lives.
How long does the battery last on the Personal Alarm Watch?
The Tunstall Gem5 is designed for longevity, ensuring users are protected throughout the day. While battery life can vary based on usage, it typically lasts for an extended period before needing a recharge. Users will also receive a low battery notification to ensure continuous protection.
Can I wear the Personal Alarm Watch at night?
Yes, the Tunstall Gem5 is designed to be worn both day and night, ensuring 24/7 protection. Its comfortable design and water-resistant feature make it suitable for nighttime wear, even during showers.
Does the Personal Alarm Watch have any additional features?
Beyond its primary safety functionalities, the Tunstall Gem5 offers features like heart rate monitoring, step counting, geo-fencing, and an alarm clock, making it a comprehensive companion for daily life.
How do I set up and use the Personal Alarm Watch?
Setting up the Tunstall Gem5 is straightforward. Once charged using the provided USB-powered dock, users can activate the device and connect it to the 4G mobile network. The intuitive design ensures easy access to all its features.
What is the cost of the Personal Alarm Watch and the associated monitoring service?
The cost of the Tunstall Gem5 and its associated monitoring service can vary based on your eligibility and chosen monitoring package. See our latest options above or request a callback to assess your best options.
Can I use the Personal Alarm Watch outside of my home?
Absolutely! The Tunstall Gem5 is designed for both indoor and outdoor use. With its 4G connectivity and GPS location tracking, users are protected and connected no matter where they are.
What should I do if I have technical issues with my Personal Alarm Watch?
If you encounter any technical issues with the Tunstall Gem5, it’s recommended to contact Tunstall’s customer support. They offer dedicated assistance to ensure your device is functioning optimally.
