geat2GO and Tunstall

geat2GO is an Australian Government initiative under the Commonwealth Home Support Programme (CHSP), which provides eligible Australians access to a range of helpful devices and equipment to support their independence and daily living.

Through geat2GO, approved requestors can access product information and advice, compare items, and place orders. Clinical advice and resources are also available for aged care assessment teams, occupational therapists, physiotherapists, and other allied health professionals to help them identify the best solutions for their clients.

Accessing items via geat2GO

  1. Clients must first be registered with My Aged Care and eligible for the CHSP in order to access their GEAT funding via geat2GO.
  2. Clients must provide their consent and a My Aged Care referral code to the registered health professional placing the request on their behalf.
  3. Registered health professionals can request products for their clients using the geat2GO request portal – https://geat2go.org.au/
  4. The request is then processed and an order placed with the relevant supplier.
  5. The item order is fulfilled and dispatched to the client, generally within 14 days.

What can Tunstall provide via geat2GO?

As an approved Supply Partner for geat2GO, Tunstall can provide the Gem4 mobile personal alarm, with two monitoring options available. 

The Gem4 can be monitored 24/7 by our team of Care Consultants, or it can be monitored by the clients’ own designated contacts.

 
Tunstall 24/7 Monitoring

Our monitoring service operates 24 hours a day, seven days a week. Once the Gem4 is activated the call connects to our Customer Care Centre, where one of our trained Customer Care Consultants will answer and arrange assistance accordingly. The Gem4 can be monitored in both Australia and New Zealand, providing additional flexibility for travellers.

Monitored by Loved Ones

If the Gem4 is monitored by the clients own contacts, when activated the Gem4 will send an SMS to all contacts and then call each nominated contact in sequence. This process is repeated two more times or until someone answers.

Discover the Features of the Tunstall Gem4

Easy-to-use SOS Button

With its large, easy-to-use SOS button, the Tunstall Gem4 lets you raise an alarm instantly during emergencies.

Accurate GPS Location

Using GPS technology, the Gem4 accurately pinpoints your location, aiding our Customer Care Centre or your loved ones in finding you promptly.

Automatic Fall Detection

you can equip your Gem4 with automatic fall detection, which can detect falls and trigger an alarm.

Convenient Charging

The Gem4 includes a USB-powered charging dock for hassle-free device charging, ensuring it's always ready when needed.

Fast 4G Connectivity

Stay connected with the reliable 4G mobile network, ensuring swift communication of emergency alerts.

Water-Resistant Design

With an IP67 water-resistant rating, the Gem4 can withstand immersion in water for up to 30 minutes at a 1-meter depth, making it suitable for wet environments and showering.

Our Track Record

Get In Touch

If you’re ready to discuss your options or learn more about our personal alarm solutions (for yourself, a loved one, a client, or your business), we’re here to help.

Please contact us directly using the options below, or request a callback and our friendly team will be in touch with you.