Duress Watch
24/7 Protection for At-Risk Individuals
The Tunstall Gem5® personal alarm watch is the latest innovation in personal safety technology. As the modern world continues to evolve, the need for immediate, reliable access to emergency assistance becomes paramount. This device isn’t just a timepiece; it’s a lifeline.
Crafted meticulously for seniors, individuals living with a disability, and dedicated caregivers, the Tunstall Gem5 marries state-of-the-art features with an intuitive, user-centric design. Every element is tailored to ensure that with just a press of a button, users are connected to the assistance they require, regardless of their location or activity. Beyond its primary function, the watch also promotes independence and confidence, allowing wearers to navigate their daily lives with the assurance that they’re never truly alone.
Key Features of Tunstall’s Duress Safety Watch
GPS location
Navigating through complex environments becomes less daunting with the Tunstall Gem5 Duress Watch. Its high-accuracy GPS feature pinpoints your exact location, facilitating swift and precise assistance when you need it most.
Quick Access SOS button
At the heart of the Tunstall Gem5 Duress Watch is its strategically placed SOS button. In high-risk or emergency situations, a single press instantly links you to Tunstall’s 24/7 Customer Care Centre, ensuring that professional help is dispatched to your location without delay.
Two-way Calling
Clear and immediate communication is crucial in emergencies. The Tunstall Gem5 Duress System enables two-way voice calls, allowing you to communicate directly with the Customer Care Centre for instructions or reassurance.
Automatic Fall Detection
The Tunstall Gem5 Duress Watch comes with an optional fall detection feature. This proactive system detects sudden movements, automatically alerting the Customer Care Centre if you're unable to press the SOS button yourself.
Battery Life Alerts
Consistent performance is vital for any wearable technology. The Tunstall Gem5 Duress Watch comes with a low battery notification, prompting you to recharge and ensuring you're always protected.
Find Me
Misplacing your watch is less of a concern with the 'Find Me' feature. If you can't locate your Tunstall Gem5 Duress Watch, this feature helps you find it quickly.
Water Resistance (IP67 Rating)
Life is unpredictable, and so is the weather. With an IP67 rating, the watch is water-resistant, and capable of being submerged for up to 30 minutes at a depth of 1 metre.
Health Monitoring
The Duress Watch also focuses on your overall health with its heart rate monitor, providing real-time data that can be crucial in medical situations.
USB-powered Charging Dock
The watch comes with a USB-powered charging dock, ensuring it's always charged and within easy reach when you need it.
Device Feedback by Voice Prompts and Vibration
To keep you informed, the Tunstall Gem5 Duress Watch provides both voice prompts and vibration alerts. Whether it's confirming an activated SOS alert or indicating a low battery, you're always in the loop.
Here's How It Works
1.Activation
Getting started with the Tunstall Gem5 Duress Alarm System is simple and hassle-free. Charge it up using the included USB dock, and you’re ready to connect to the 4G network. Tailored to your unique needs, this device is designed for ease of use right from the activation stage.
2.Emergency Response
Two-way Communication
When you find yourself in a situation that demands immediate help, a quick press of the SOS button sends a duress signal to Tunstall’s 24/7 Customer Care Centre. Skilled care consultants assess your situation and can communicate directly with you through the watch’s two-way voice feature, ensuring that emergency assistance is dispatched to your exact location promptly.
One-Way Communication – Special Programming
For those who prefer a more discreet alert, the Duress Watch can be specially programmed for one-way communication. In this mode, the watch doesn’t emit loud noises and only the microphone is activated, allowing the care consultants to hear what’s happening on your end without transmitting their own voice.
3.Accurate Location Tracking
As soon as the duress signal is received, the Customer Care Centre activates the GPS tracking on your Duress Watch. This pinpoint accuracy in locating you ensures that help arrives exactly where it’s needed, as quickly as possible.
4.Health Monitoring
Beyond emergencies, the Tunstall Gem5 Duress Watch is equipped with a heart rate monitor that provides real-time health data. This information can be invaluable for medical responders in case of a health-related emergency, allowing for more effective assistance.
Advantages of Wearing a Personal Alarm Watch
Freedom with Safety
The Duress Watch does more than offer a safety net; it empowers you to live freely. Whether you’re at work, running errands, or enjoying leisure time, you can go about your day knowing you have a reliable safety mechanism at your fingertips.
Timely Emergency Response
Equipped with features like two-way communication and GPS location tracking, the Duress Watch ensures that you receive prompt and accurate emergency assistance. These features are designed to minimise the response time, which can be crucial in high-stress situations.
Holistic Health Monitoring
But the Duress Watch isn’t just for emergencies; it also serves as a health and wellness companion. The integrated heart rate monitor provides valuable insights into your cardiovascular health, while the step counter encourages you to maintain an active lifestyle.
Immediate Sense of Security
The most compelling benefit of the Tunstall Gem5 Duress Watch is the immediate sense of security it provides. Knowing that professional help is just a button-press away offers an unmatched level of peace of mind, not just for the wearer but also for their loved ones.
Who is our Personal Alarm Watch For?
The Tunstall Gem5 Personal Alarm Watch is designed to cater to a wide range of individuals, ensuring safety, independence, and peace of mind. Here’s a look at who can benefit the most from this innovative medical alert device:
Individuals Facing Domestic Violence Risks
The Tunstall Gem5 Duress Watch serves as a lifeline for those at risk of domestic violence. With a discreet SOS button, the watch allows wearers to instantly alert the Tunstall Customer Care Centre, which in turn dispatches emergency assistance to their real-time location.
Lone Workers in Isolated Environments
Whether you’re a healthcare provider, a late-night office worker, or employed in isolated sectors like mining or delivery, our Duress Watch offers the reassurance that help is just a button-press away.
Employees with Medical Conditions
For workers who have medical conditions that could escalate into emergencies, such as heart issues or diabetes, the Duress Watch provides an added layer of security. It ensures that immediate medical assistance can be dispatched when needed, offering peace of mind to both the wearer and their loved ones.
Healthcare and At-Risk Employees
With the rise in aggressive behavior towards healthcare and aged care workers, the Duress Watch becomes an invaluable tool. It allows these professionals to instantly contact their team for help, especially when they are in remote or potentially dangerous settings.
The Elderly and Individuals Living with Disabilities
For caregivers and families of older adults or those living with disabilities, the Duress Watch offers the comfort of knowing that their loved ones can easily summon help in case of an emergency. It serves as an extra layer of protection, ensuring that assistance is always within reach.
How much is our Duress Watch?
The Tunstall Gem5 Duress Watch, boasting a suite of helpful features and consistent reliability, is priced to ensure this vital safety instrument is within reach for those who need it most.
The Tunstall Gem5 can be acquired with a one-time payment of $399. This cost encompasses the state-of-the-art Duress watch, crafted for utmost comfort, enduring durability, and peak performance.
Beyond the initial cost of the Duress Watch, there’s a monthly monitoring fee of $31.30. This fee ensures access to the 24/7 monitoring service facilitated by Tunstall’s Customer Care Centre. With this service in place, wearers have the guarantee that, be it a fall or any other medical urgency, a skilled professional is on standby to provide immediate aid, regardless of the hour.
Given its fusion of advanced technology, sleek design, and the priceless peace of mind it bestows, the Tunstall Gem5 stands out not merely as a product but as a sound investment in safety, autonomy, and overall well-being.
Your peace of mind - your way
Connected Care Monitoring Support – PAYG
24/7 Monitoring service delivered by Tunstall Healthcare.
$399
24/7 Monitoring just $31.30/month
Free shipping
Monitored by Loved Ones – pay upfront
Alarm will auto-dial to preselected contacts.
$399
Includes 12 months’ SIM service.
Free shipping
Best Personal Alarms for Seniors in Australia and New Zealand
Tunstall Gem4®
This 4G personal alarm pendant can allow the user to call for assistance when out and about. This makes it the best personal alarm for seniors who want to continue to live safely and independently in the community.
The Tunstall Gem4 is an intelligent personal alarm pendant, which includes GPS location and optional fall detection. This ensures the right help can reach the user whenever they need it.
Best for:
When out and about
Key Features:
- 4G connectivity for reliable communication without a landline.
- Water-resistant pendant for use inside or outside the home.
- 24/7 monitoring, always ready to assist in emergencies.
- Easy to install and place anywhere in the home
- Compatible with additional safety devices like fall detectors and smoke alarms.
Tunstall Lifeline Digital®
With an in-home personal alarm, the user will have a simple and effective safety solution for in and around the home. This is the perfect personal alarm for seniors who want to continue to live safely in their own home.
The Tunstall Lifeline Digital can also be paired with various activity and environmental sensors, such as fall detectors or smoke detectors. A water resistant, 100m range pendant is included.
Best for:
Safety & peace of mind at home
Key Features:
- Easy installation & usage
- 24/7 monitoring
- 4G Compatible
- Water resistant pendant included
- Can be installed anywhere in the home
Achieve Peace of Mind with Tunstall’s Duress Solutions
In a world where personal safety can often be compromised, the Tunstall Gem5 Duress Watch serves as a reliable safeguard. This innovative wearable device is engineered to provide peace of mind, right at your fingertips.
Immediate Assistance in Critical Moments
One of the most pressing concerns for people at risk—be it from domestic violence, isolated work conditions, or medical vulnerabilities—is the dread of facing emergencies alone. The Tunstall Gem5 Duress Watch eliminates this worry. With a simple press of the SOS button, you’re instantly connected to Tunstall’s 24/7 Customer Care Centre, ensuring that professional help is always accessible.
Empowerment for Independent Living
The Tunstall Gem5 Duress Watch is more than just a safety device; it’s an enabler of independence. It allows wearers to navigate their daily routines and work environments with the confidence that assistance is just a button press away.
Safety Beyond Physical Boundaries
Whether you’re in the comfort of your home or in a high-risk work setting, the GPS feature of the Tunstall Gem5 Duress Watch ensures that your location is always known. This extends your safety net, allowing you the freedom to move while staying secure.
Holistic Health and Safety Monitoring
But the Tunstall Gem5 Duress Watch isn’t solely focused on emergencies. It also serves as a health monitor, with features like heart rate tracking that provide valuable data for your overall well-being.
Dependable Day-in, Day-out
Designed for durability and reliability, the Tunstall Gem5 Duress Watch comes with water-resistant capabilities and a long-lasting battery. It’s a device you can count on, every single day, in every situation.
How do Tunstall’s Personal Alarms work?
Every Tunstall personal alarm is supported by our 24/7 monitoring service. This means that qualified Care Consultants are available whenever needed, to arrange the best possible assistance as quickly as possible.
With 24/7 assistance available, our personal alarms provide elderly people the care and assistance they require while still giving them the confidence and independence to live life to the full in a place of their choice.
How does the Fall Detection feature work in Tunstall’s Alarms?
If enabled, the fall detection features in Tunstall’s personal safety pendants can be life-saving. The fall detection feature is triggered if the user experiences a fall or loses their balance, measured by an in-built accelerometer. This can automatically trigger an alert when it detects that the wearer has experienced a fall. This alert will go directly to our Customer Care team which you can talk to at any time of the day. They can call for the appropriate help to assist you in emergencies. Learn more about our fall detection devices here.
How do emergency services know where to find you?
Tunstall mobile personal alarms with fall detection are equipped with GPS so emergency responders can accurately locate the wearer anytime. There are also fall detectors that are connected to your in-home personal alarm so emergency services can go directly to your listed address.
Important: Fall Detection Limitations
Fall detection technology cannot detect all types of falls, including:
- Soft falls or gradual descents
- Falls against walls or furniture
- Slow slumping or sliding
- Some dangerous falls may still go undetected
Fall detection is an additional layer of protection, not a replacement for manual activation.
Connected Care Monitoring vs Monitored by Loved Ones
MONITORED:
- 24/7 monitoring - Send an alert and get assistance at any time of the day, wherever you are
- Calls a dedicated Customer Care Centre who will assist you - avoids you having to call 000 or family
- Great for independent living - get assistance as soon as possible even without family or friends nearby
- Easy to set up - installs in minutes using existing phone/internet connection
MONITORED BY LOVED ONES:
- Auto-dial feature - Automatically dial preselected contacts with the press of a button, or when a fall is detected.
- Personalised support - Get assistance from people you are comfortable with, such as family and friends.
- Flexible contact list - Choose who you want to be contacted in an emergency, and easily update your contact list as needed.
- Peace of mind - Feel secure knowing that your loved ones will be alerted and can provide assistance in case of an emergency.
See How A Personal Alarm Can Help You Worry No More
What people are saying about Tunstall’s Personal Alarms
4.8/5
Rated 4.8 / 5 stars from 146 reviews
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
What people are saying about Tunstall’s Personal Alarms
“I always find whoever answers the phone to be polite and caring, the person answering always asks “How can I help you?” then they will have a talk with you, and always thank you for calling, they are a great team.”
Ms C.
QLD
“I’m 82 years old, living alone, and wearing my pendant reassures me, knowing that Tunstall Care Consultants are always on call, available to help me. Many thanks to you all.”
Mrs K
QLD
“They have provided a fantastic service and respond quickly when contacted. I cannot recommend this service highly enough.”
Mrs W.
TAS
“Gives a good feeling of safety, knowing at the press of a button assistance is available.”
Mrs G.
VIC
4.8/5
Rated 4.8 / 5 stars from 146 reviews
NDIS Funded Personal Alarms
As a registered NDIS provider, Tunstall regularly works with clients and care providers to help provide personal alarm packages and our 24/7 monitoring service. Our commitment to supporting the safety, independence and confidence of our clients in Australia, New Zealand and around the world is second to none.
For more information about NDIS funded personal alarms, you can visit our NDIS page or contact our team to discuss your eligibility and circumstances.
Frequently Asked Questions
What is a Duress Watch?
A Duress Watch, like the Tunstall Gem5, is a wearable safety device designed to provide immediate assistance in emergency situations. It is equipped with features that prioritize the well-being and security of the wearer, especially those at risk due to their work environment, medical conditions, or domestic circumstances.
How does the Duress Watch function?
Upon pressing the SOS button on the Tunstall Gem5 Duress Watch, the wearer is instantly connected to Tunstall’s 24/7 Customer Care Centre. The device’s integrated GPS and two-way voice communication ensure that help is dispatched quickly and accurately to the wearer’s location.
Who is the Tunstall Gem5 Duress Watch designed for?
The Tunstall Gem5 Duress Watch is versatile, catering to a wide range of individuals including those at risk of domestic violence, isolated workers, healthcare professionals, and people with medical conditions. It serves as an added layer of protection for anyone in need of immediate assistance.
How long does the battery of the Duress Watch last?
The Tunstall Gem5 Duress Watch is built for extended use. While battery life can vary depending on usage, the device generally provides long-lasting coverage. A low-battery alert ensures that the watch is recharged in time to provide continuous safety.
Can the Duress Watch be worn at all times?
Absolutely! The Tunstall Gem5 is designed for 24/7 wear. Its water-resistant features make it suitable for use even while showering.
Does the Duress Watch come with additional features?
Yes, the Tunstall Gem5 Duress Watch offers extra functionalities like heart rate monitoring, step counting, and geo-fencing, making it a comprehensive safety and health device.
How do I get started with the Duress Watch?
Setting up the Tunstall Gem5 Duress Watch is straightforward. Charge it using the included USB dock, and you can easily activate the device and connect it to the 4G network. Its user-friendly design ensures that all features are easily accessible.
What is the cost of the Duress Watch and the monitoring service?
The Tunstall Gem5 Duress Watch is priced at a one-time fee of $399, with a monthly fee of $31.30 for the 24/7 monitoring service by Tunstall’s Customer Care Centre. This ensures that you’re always connected to immediate assistance.
Can the Duress Watch be used both indoors and outdoors?
Yes, the Tunstall Gem5 Duress Watch is designed for both indoor and outdoor use. Its 4G and GPS capabilities ensure that you’re always connected, no matter where you are.
What should I do if I encounter technical issues?
If you experience any technical issues with your Tunstall Gem5 Duress Watch, Tunstall’s dedicated customer support is available to assist you in resolving them.
What happens if I accidentally press the SOS button?
If the SOS button is pressed inadvertently, you’ll be connected to Tunstall’s 24/7 Customer Care Centre. Simply inform them that the activation was accidental, and they will confirm your well-being before disconnecting.
