For Retirement Village Operators
Stop buying alarms. Start delivering safety as a service.
Tunstall’s all-inclusive managed service replaces the capital purchase model entirely — one monthly rental covers the device, the monitoring, and the management. No ownership. No headaches. No surprises.
The way villages have always bought safety is about to change.
For years, personal emergency response has been treated as a capital purchase. Buy the hardware. Manage the fleet. Absorb the write-downs when technology moves on.
That model carries costs most operators haven’t fully calculated — replacement cycles, maintenance overhead, stock management, and depreciating assets that don’t show up as a resident-facing service.
There’s a better model. And it’s already working across village portfolios like yours.
Bridging the Gap in Retirement Villages
Ditch the capital. Rent the service.
No upfront hardware cost. No depreciation. No replacement cycles. Tunstall provides, manages, and refreshes the technology as part of a single all-inclusive monthly rental — your team doesn’t touch it.
One monthly cost. Everything included.
Device rental, 24/7 monitoring, maintenance, and support — all in a single monthly fee per resident. Budgeting becomes straightforward. Lifecycle risk stays with us.
Fully managed. From day one.
24/7 monitoring from Tunstall’s Australian response centres. Structured escalation pathways. Resident onboarding and ongoing support handled end to end. You deliver the outcome — we run the service behind it.
The resident-ready guide that simplifies community care conversations.
24/7 support is always at your fingertips with Tunstall Healthcare. Our Customer Care Monitoring Team provides a personalised and professional service from daily support to family liaison, emergency response and more. This means that no matter what, where or when you need us, we can be there, every hour of every day.
The true cost of owning personal emergency response hardware is rarely calculated in full.
Hardware, maintenance, staff time, replacement cycles — mapped together, the numbers shift more than most operators expect.
One conversation is usually enough. Operators who’ve made the switch consistently find the managed rental model outperforms what was already in place.
We’ve modelled this across village portfolios of every size. When the true cost of ownership is mapped against a managed rental — hardware, maintenance, staff time, replacement cycles — the numbers shift more than operators expect.
Explore Our Care Solutions
Using a Tunstall personal alarm solution is simple, and our 24-hour monitoring service provides peace of mind that help is just a button press away.
Whether at home or out in the community, our 24/7 monitored alarms connect the wearer to help instantly. Choose from pendants, watches, or GPS units.
Intelligent sensors that automatically trigger an alert if a hard fall is detected – vital protection for when wearers can’t press the button themselves.
From smoke detectors to bed sensors, enhance safety systems with smart add-ons that detect danger before it becomes an emergency.
Everything you need in one easy package. Save on upfront costs by bundling your alarm, fall detector, and key safe into a single, affordable plan.
Australia's established provider of managed personal emergency response.
Tunstall has been delivering connected care solutions across Australia and New Zealand for decades — trusted by 50,000+ individuals and major care providers throughout Australasia. Our 24/7 response centres are Australian-based. Our monitoring team provides personalised support from daily check-ins to emergency response and family liaison.
We don’t just supply technology. We run the service.
See what this looks like for your villages.
No obligation. One conversation is usually enough to show whether the managed rental model works for your portfolio. And, in most cases, it does.