Tunstall’s Personal Alarms only track your location once you’ve pressed the SOS button and requested for assistance. The device will not be monitoring your whereabouts 24/7 so you don’t have to worry about the device invading your privacy.
#1 Personal Alarm with GPS Tracking
Tunstall Gem4
GPS tracking technology has revolutionised the way we think about personal safety alarms. In the past, personal safety alarms were just all about being able to have access to help and assistance when you need it the most. However, modern mobile alarms now come with GPS tracking capabilities, which can be used to pinpoint your location in an emergency, especially if you are unable to communicate your whereabouts.
If you’re looking for a personal alarm service that offers the latest in safety technology, be sure to look for one with GPS tracking capabilities, like the Tunstall Gem4.
How does the Tunstall Gem4's GPS Tracking work?
GPS stands for Global Positioning System. GPS tracking involves using a network of satellites to determine the location of a device on the earth. The device, which can be anything from a mobile phone to a personal alarm like Tunstall Gem4, contains a GPS receiver that picks up signals from the satellites. By triangulating the position of the satellites, the receiver is able to calculate its own location.
When the wearer triggers an alert by pressing the SOS button, the Tunstall Gem4 automatically connects to our Customer Care Centre that which will determine the wearer’s location and call emergency contacts like family or friends, or even emergency services if needed.
It is important to note that Tunstall’s Personal Alarms only track your location once you’ve pressed the SOS button and requested for assistance. The device will not be monitoring your whereabouts 24/7.
Who should wear the Tunstall Gem4?
It is suitable for anyone who may need assistance when out in the community, such as people at risk of falling, elderly people, lone workers, those who travel regularly, individuals living with limited mobility, long-term medical conditions, learning difficulties, those who have been discharged from hospital and require additional support. The Tunstall Gem4 can be used for many applications, such as:
Aged Care
Dementia Care
Retirement Living
Lone workers
People living with disabilities and ailments
Care providers
How much does the Tunstall Gem4 cost?
The Tunstall Gem4 has different pricing options depending on your needs and monitoring preference, so you can choose the option that suits you best. Click here to learn more.
Funding options for eligible HCP, NDIS, DVA clients, and other participating programs are available; please contact our team to discuss your best options.
Best Alarms in Australia and New Zealand
Tunstall Gem4®
This 4G personal alarm pendant can allow the user to call for assistance when out and about. This makes it the best personal alarm for seniors who want to continue to live safely and independently in the community.
The Tunstall Gem4 is an intelligent personal alarm pendant, which includes GPS location and optional fall detection. This ensures the right help can reach the user whenever they need it.
Best for:
When out and about
Key Features:
- 4G connectivity for reliable communication without a landline.
- Water-resistant pendant for use inside or outside the home.
- 24/7 monitoring, always ready to assist in emergencies.
- Easy to install and place anywhere in the home
- Compatible with additional safety devices like fall detectors and smoke alarms.
Tunstall Gem5
The Tunstall Gem5 is a wearable mobile personal alarm and smart watch, designed to help the user raise a call for assistance when out and about.
It reduces the risk to an individual by quickly connecting them to Tunstall’s 24/7 Customer Care Centre and identifying their location so that assistance can reach them.
Key Features:
- Supports various 4G bands
- Sends SOS alarm in real-time
- Automatic fall detection alert
- Local alert to user when device battery is low
- Set local alarms for the user
The Benefits of GPS Tracking in Personal Alarms
Although personal alarms have been around for many years, the addition of GPS tracking capabilities has made them even more invaluable. Here are some of the benefits of having GPS tracking in personal alarms:
Get help quickly, wherever you are
One of the great things about GPS tracking is that it can be used to locate someone no matter where they are. This is especially important in personal alarms, as it means that even if the wearer is lost or disoriented, the device location can easily be tracked by our Customer Care Team.
Get peace of mind with a GPS personal alarm
Whether you’re a person living with a disability or a senior citizen, personal alarms with GPS tracking like the Tunstall Gem4 can give you and your loved one’s peace of mind. Knowing that you can be located quickly and easily in an emergency situation can make all the difference.
Save lives during emergencies
In some cases, personal alarms with GPS tracking have even been known to save lives. For example, if someone with a disability falls and is unable to get up, the GPS tracking capabilities of their personal alarm can help emergency responders locate them quickly so they can get the help they need.
Why should you get a Personal Alarm with GPS?
A Tunstall Gem4 is the perfect way to stay safe and connected. Our personal alarm with GPS allows you to call for help at the touch of a button, and the GPS feature ensures that you can be located even if you are unable to let our Customer Care team know where you are. Whether you’re out walking alone or working in your garden, a Tunstall Personal Alarm with GPS will give you peace of mind knowing that help is always just a quick press of a button away. In addition, the Tunstall Gem4 also offers automatic fall detection, so if you take a fall, it will automatically call for help. With so many features and impeccable customer service, it’s easy to see why a Tunstall Gem4 is a good investment for your health and safety.
How do Tunstall’s Personal Alarms work?
Every Tunstall personal alarm is supported by our 24/7 monitoring service. This means that qualified Care Consultants are available whenever needed, to arrange the best possible assistance as quickly as possible.
With 24/7 assistance available, our personal alarms provide elderly people the care and assistance they require while still giving them the confidence and independence to live life to the full in a place of their choice.
How does the Fall Detection feature work in Tunstall’s Alarms?
If enabled, the fall detection features in Tunstall’s personal safety pendants can be life-saving. The fall detection feature is triggered if the user experiences a fall or loses their balance, measured by an in-built accelerometer. This can automatically trigger an alert when it detects that the wearer has experienced a fall. This alert will go directly to our Customer Care team which you can talk to at any time of the day. They can call for the appropriate help to assist you in emergencies. Learn more about our fall detection devices here.
How do emergency services know where to find you?
Tunstall mobile personal alarms with fall detection are equipped with GPS so emergency responders can accurately locate the wearer anytime. There are also fall detectors that are connected to your in-home personal alarm so emergency services can go directly to your listed address.
Connected Care Monitoring vs Monitored by Loved Ones
MONITORED:
- 24/7 monitoring - Send an alert and get assistance at any time of the day, wherever you are
- Calls a dedicated Customer Care Centre who will assist you - avoids you having to call 000 or family
- Great for independent living - get assistance as soon as possible even without family or friends nearby
- Easy to set up - installs in minutes using existing phone/internet connection
MONITORED BY LOVED ONES:
- Auto-dial feature - Automatically dial preselected contacts with the press of a button, or when a fall is detected.
- Personalised support - Get assistance from people you are comfortable with, such as family and friends.
- Flexible contact list - Choose who you want to be contacted in an emergency, and easily update your contact list as needed.
- Peace of mind - Feel secure knowing that your loved ones will be alerted and can provide assistance in case of an emergency.
See How A Personal Alarm Can Help You Worry No More
What people are saying about Tunstall’s Personal Alarms
4.8/5
Rated 4.8 / 5 stars from 146 reviews
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
I recently used their medical services and was thoroughly impressed. The staff was incredibly attentive and professional, ensuring that all my needs were met promptly. The facility was clean and well-equipped, making me feel safe and comfortable during my visit. I highly recommend their services for anyone seeking reliable and compassionate medical care.
John Peter
QLD
What people are saying about Tunstall’s Personal Alarms
“I always find whoever answers the phone to be polite and caring, the person answering always asks “How can I help you?” then they will have a talk with you, and always thank you for calling, they are a great team.”
Ms C.
QLD
“I’m 82 years old, living alone, and wearing my pendant reassures me, knowing that Tunstall Care Consultants are always on call, available to help me. Many thanks to you all.”
Mrs K
QLD
“They have provided a fantastic service and respond quickly when contacted. I cannot recommend this service highly enough.”
Mrs W.
TAS
“Gives a good feeling of safety, knowing at the press of a button assistance is available.”
Mrs G.
VIC
4.8/5
Rated 4.8 / 5 stars from 146 reviews
NDIS Funded Personal Alarms
As a registered NDIS provider, Tunstall regularly works with clients and care providers to help provide personal alarm packages and our 24/7 monitoring service. Our commitment to supporting the safety, independence and confidence of our clients in Australia, New Zealand and around the world is second to none.
For more information about NDIS funded personal alarms, you can visit our NDIS page or contact our team to discuss your eligibility and circumstances.
For Australians:
The National Disability Insurance Scheme (NDIS)
The NDIS is a government initiative that provides support for people with disabilities. If you are an Australian citizen or permanent resident with a disability, you may be eligible for funding to cover the cost of your personal alarm through the NDIS.
As a registered NDIS provider, Tunstall has decades of experience working with people with long-term health needs and can help NDIS participants include a Connected Care solution like our in-home alarms and mobile personal alarms as part of a tailored NDIS plan.
Commonwealth Home Support Program (CHSP)
The CHSP is a government-funded program that provides support for seniors living at home. Services available through the CHSP include personal alarms, which can help seniors live independently and safely in their own homes.
Department of Veteran's Affairs RAP Scheme
If you are a veteran, you may be eligible for funding to cover the cost of your personal alarm through the Department of Veteran’s Affairs RAP Scheme. The DVA RAP Scheme provides funding for assistive technology products and services that can help veterans live independently.
Read our complete guide here: How to get a Government Funded Personal Alarm (CHSP, NDIS, HCP, DVA)
For New Zealanders:
Disability Allowance from Work and Income
If you have a disability or health condition that limits your ability to work, you may be eligible for the Disability Allowance from Work and Income. This allowance can help cover the cost of personal alarms and other assistive technology products.
Accident Compensation Corporation (ACC)
If you have been injured in an accident, you may be eligible for funding to cover the cost of personal alarms and other assistive technology products through ACC. A letter of recommendation from a doctor needs to be sent to the ACC and you will be contacted after this.
Veteran's Independence Programme
If you are a veteran, you may be eligible for funding to cover the cost of personal alarms and other assistive technology products through the Veterans’ Independence Programme (VIP). The VIP provides funding for assistive technology and home support services that can help veterans live independently. You can check your eligibility here: https://www.veteransaffairs.mil.nz/eligibility/check-your-eligibility/.
Suggested Reading: Can you get a fully-funded personal alarm?
Frequently Asked Questions
Why should I get a personal alarm with a built-in GPS?
A personal alarm with GPS tracking can help protect you and your loved ones in case of an emergency. The GPS feature ensures that you can be located even if you are unable to let our Customer Care team know where you are. If you ever find yourself in a dangerous situation or a life-threatening medical emergency, having a personal alarm with GPS tracking can give you the peace of mind of knowing that help is always available to you.
How does GPS work?
The GPS system consists of a network of satellites that orbit the earth. The satellites transmit signals to devices on the ground, which can then use those signals to determine the device’s location.
How accurate is the GPS tracking on the Tunstall Gem4?
It really depends on the GPS satellite coverage and triangulation with the device, so there are a lot of variabilities. Same as when you’re phone can pinpoint you within a few metres or thinks you’re a couple of hundred metres away.
Can I wear the pendant in the shower?
Yes. The Tunstall Gem4 is water-resistant and can be worn in the shower. An IP (ingress protection) rating is a standard that defines how resistant an electrical device is to dust and water. The Tunstall Gem4 has an IP rating of 67, which means it is dust-tight and can withstand being submerged in up to 1 meter of water for 30 minutes.
What is the battery life of the Tunstall Gem4?
The battery power of the Tunstall Gem4 personal alarm is up to 72 hours under normal environmental conditions.
Who else can view the GPS location of the pendant?
No one else should be able to, except Tunstall’s Customer Care Centre. We don’t use a self-management portal as of yet.
Will my location be tracked 24/7?
Getting funding for Tunstall Gem4
In Australia and New Zealand, there are a number of government funding assistance programs available for eligible clients. For example, under the Department of Veterans Affairs (DVA) RAP Scheme, a falls pendant may be available to DVA Gold Card holders. Visit our DVA Referrals page for more information. NDIS funding may also be available depending on your circumstances, please contact us if you are unsure.
Important: Fall Detection Limitations
Fall detection technology cannot detect all types of falls, including:
- Soft falls or gradual descents
- Falls against walls or furniture
- Slow slumping or sliding
- Some dangerous falls may still go undetected
Fall detection is an additional layer of protection, not a replacement for manual activation.