Home Care
Tunstall can provide a home alarm, linked to a range of environmental and activity sensors to create a smart home environment which supports the safety and wellbeing of an individual living independently or with the assistance of a carer.
This home network can be monitored by our 24/7 Customer Care Centre, or by an on-site carer. Family and friends can also participate in monitoring through secure, real-time applications.
Tunstall’s devices can also interface with compatible smart home technologies to enable greater control for the individual or carers through voice control and automation. At Tunstall Healthcare, we pride ourselves on being able to offer a high standard of care and service to our clients. Tunstall holds itself to the highest standards in the industry. This means that we are here to provide support when you need it most – we are prepared to go the extra mile to ensure our services deliver every time.
As a founding member of the Continua Health Alliance (CHA), Tunstall is committed to an ongoing international collaboration to improve the quality of personal healthcare.
It follows that all Tunstall products and services adhere to relevant industry standards; including AS 4607 and ISO 9001 certification as detailed below. These demonstrate to both current and prospective clients that Tunstall is committed to upholding the world standards for quality, continuous improvement and, most importantly, customer satisfaction.
Moving your alarm?
If you have a Tunstall alarm and you’re moving house, travelling or relocating it within your home, you must contact our Customer Service team on 1800 603 377 to notify us.
If the alarm is moved it could affect its ability to connect to our Customer Care Centre, and we may not be able to provide assistance in an emergency.
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